Blogs

Everyone talks. Nobody communicates. And your competition is winning because of it. Ask someone in your company who owns communications. I'll wait. If you got a clean answer you're either very lucky or nobody told you the truth yet. I've been in this industry over 25 years. Sold UC to companies large and small. Then sat inside those same types of organizations running UC strategy from the CIO office. Watched it from the street and from the boardroom. And I can tell you — the

Every time someone tells me their internal comms are "broken," I ask one question first: broken, or built for the wrong audience? A customer of mine — name held back, they were a client — had a real UC problem. Most of their workforce wasn't sitting at a desk. They were driving trucks all day, and corporate kept broadcasting town halls built for people who could sit still and watch a screen. A driver can't do that safely. Full stop. So none of it landed. Leadership thought th

Before tech sales, I was a broadcast engineer, and part of that job was climbing towers. Not just any towers. Our main transmitting tower, and the big microwave tower everyone else in the city aimed their dishes at. The danger was simple: falling. You strapped in every time, no exceptions. And before you touched a rung, you looked the structure over for rust and for bolts that weren't sitting right, because a compromised connection hundreds of feet up isn't a repair problem a

Midnight in London. An hour before our upload window. My CTO just fried all seven of my encoders. I was the video encoding engineer at Seminar Source in the early streaming days. They hired me because I designed and built the field encoders and video flypacks myself. We were running a live event for the American Bar Association. We'd already beaten one power problem just to keep the live show up. Now we had to push the recordings to Equinix so people back in the States could

Today you walk into almost any venue, find the fiber jack, and you're live in ten minutes. Let me tell you what going live used to cost. Back in the early streaming days, the video was the size of a postage stamp and the internet was dial-up. DSL wasn't even mainstream yet. So if you wanted to push live video out of a building, the connection itself was the job. Not the cameras. Not the encoder. The pipe. We'd order ADSL and bond multiple lines together just to scrape togethe

From 1999 to 2002, the streaming division I worked for produced more hours of content than C-SPAN and Discovery Channel combined. Nobody's ever heard of us. I was the post-production supervisor and webcast engineer for a streaming company most people never had a reason to know existed. 160 hours of production a week between editing, encoding, and live uplink. Streaming didn't have a settled format yet back then. Nobody had won that war. So every event, we encoded twice: once

I was working inside a CIO organization once, on a project that wasn't public yet. We weren't even in the communications stage. And still, people would tell others who had no need to know exactly what we were working on. We had to threaten NDAs constantly just to keep it contained. One of my team members shared an office with a few of the people doing the talking. Someone finally asked the obvious question: where did you hear that? The answer came back plain: "I overheard it

I had a FinTech customer years ago, running video constantly. Webinars, screen recordings, all of it, all day. I asked them a simple question: have you thought about Corporate TV? We had a way to upload video and schedule it, or loop it, running in the background at every location. No one babysitting a laptop. No one manually queuing anything up. They loved it. Rolled it out across every location. Then they took it further than I expected. They built an online channel for the

In 2019, I wrote that streaming video was becoming accessible to anyone with a message and a budget. It can be anything. Use Freedom of speech. if you have something to say then say it. Seven years later — the bar is even lower. The stakes are even higher. You don't need a studio. A smartphone, a $50 USB mic, and a ring light can produce content that would've required a full AV crew a decade ago. OBS Studio is still free. Riverside, StreamYard, ProducerAi, and Restream hand

For years, we talked about the “future of work” like it was a distant horizon. Something we’d prepare for eventually. Something that would arrive with fanfare and a clear starting line. But the truth is simpler: the future of work didn’t arrive all at once. It seeped in quietly. It showed up in the cracks first — in the moments when teams struggled to stay aligned, when communication broke down, when culture felt stretched thin across time zones and tools. Then one day, we al

For years, leadership advice has circled the same themes: communicate clearly, empower your teams, build trust, set direction. All still true. But in 2026, those fundamentals aren’t enough on their own. AI has changed the pace of work, the expectations of employees, and the definition of what it means to lead. Not because AI replaces leaders, but because it exposes the gaps in how we lead. The leaders who thrive now share a different set of habits — ones built for a world whe

Part 3 — The UC Leader’s Playbook for AI‑Powered Collaboration The Five Signals Your Collaboration Strategy Is Outdated — and the Fixes That Transform Alignment, Culture, and Performance Most organizations don’t have a collaboration problem. They have a clarity problem disguised as a collaboration problem. After leading global UC modernization for 300,000 employees across 170 countries, I learned something surprising: the biggest barriers to productivity weren’t technical. Th

The Engagement Gap No One Wants to Talk About Why Hybrid Work Didn’t Break Engagement — It Exposed It Everyone keeps blaming hybrid work for low engagement. But the truth is harder to swallow: Engagement was already broken. Hybrid work just made it impossible to hide. For years, companies relied on proximity to mask deeper issues — hallway conversations, in‑person check‑ins, “management by walking around.” When the office disappeared, so did the illusion of connection. And su

By Scott Grizzle, MA — Executive Leader in Unified Communications, AI Collaboration, and Enterprise Video Employee engagement didn’t collapse during the shift to hybrid work — it evolved. The old challenges didn’t disappear; they simply changed shape. Today’s workforce is navigating digital overload, economic uncertainty, and a constant stream of tools that promise productivity but often deliver confusion. Yet the organizations thriving in 2026 aren’t the ones adding more mee

By Scott Grizzle Enterprise video has become foundational to how modern organizations operate. From executive communications and global town halls to hybrid collaboration, learning, and real-time decision-making, video is now a core pillar of the digital workplace. Yet despite decades of progress in codecs, networks, cloud platforms, and delivery technologies, organizations continue to struggle with the same fundamental challenges when deploying video at scale. These challeng

Streaming Has Become the Default What was once an emerging tool in 2019 is now the primary medium for workplace communication and brand storytelling . Enterprises no longer ask if they should stream — they ask how to make streams more engaging, secure, and personalized . With hybrid and remote work now standard, streaming video is the connective tissue that keeps teams aligned and audiences engaged. 💡 Streaming Doesn’t Need to Break the Bank Cloud-native platforms like Mic

Effective communication remains one of the biggest challenges for large enterprises. Teams spread across multiple locations, time zones, and departments often struggle to stay connected and aligned. Traditional communication tools, siloed systems, and inconsistent workflows create friction that slows decision-making and reduces productivity. Deploying unified communication solutions such as Slack, streaming platforms, video conferencing, and enterprise video can transform how

The Journey of Live Streaming to the future

We've all grown used to the idea of streaming major sporting events like the Olympics or Major League Sports, but the cost of delivering con

In the early days of streaming there were a lot of ideas of what to do with this new technology. Some of the earliest adopters were content